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“Your Call Is Important To Us…”

Posted: April 17th, 2012 | Tags: , , , , , , , , | No Comments »

We are currently busy with other callers and will be with you shortly . . .

I really hate our new phone hold message . . . and so do those who use our services . . .  but we had to make the change to reflect our new reality.

For the past three years, the IPC has been the classic story of a struggling non-profit public health service faced with an increasing need for services while coming to grips with rapidly declining support from funding agencies.  In response to the loss of funding, the Illinois Poison Center has had to make difficult staffing changes to bring expenses in line with the new lower revenues.  The need for poison center services however, has increased tremendously in this same period of time, leading to a difficulty in meeting the needs of the Illinoisans we serve. Read more »


Calling the IPC? Here’s What You Can Expect…

Posted: August 9th, 2011 | Tags: , , , , , , , , , , , , , | No Comments »

Over 70,000 Illinois residents call the IPC from home, work or other location every year for help regarding a potentially harmful substance. However if you’ve never called our poison center, you may be wondering how we do things around here.  Below are answers to some common questions that we hope will increase your knowledge and familiarity about calling the poison center.

What can I call the poison center for? Read more »


Much To Be Thankful For…

Posted: July 13th, 2011 | Tags: , , , , , , , , , , , , , , | No Comments »

The Illinois Poison Center has much to be thankful for.

The IPC is very grateful for the support that readers of our blog, Facebook page members, educators, volunteers, Twitter followers, students, callers and other partners have provided over the past several months.  This spring, close to 5,000 e-mails were sent to legislators in support of restoration of poison center funding!  These letters played an important part in preventing the closure of the IPC.

At the beginning of this year, federal support for the nation’s network of 57 poison centers was in jeopardy of being completely eliminated in the continuing resolution budget for 2011 – a crippling cut that eventually would have eliminated many of the nation’s poison centers, the IPC included.  In the final budget resolution for the 2011 budget, 75% of funding was restored; not ideal, but enough to survive another year. Read more »