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You won’t believe…A Day in the Life of a Poison Center!

Posted: March 19th, 2018 | Tags: , , | No Comments »

Your emergency department patient ingested an unknown amount of an unidentified over-the-counter analgesic. Your toddler took a bite out of your deodorant stick. You accidentally took your mother’s heart medication instead of your allergy medicine. Who you gonna call? Ghostbusters! Oops, wrong blog. Let’s try that again. Who you gonna call? The Illinois Poison Center (free, confidential, 24/7/365 helpline service):  1-800-222-1222!

Our highly trained staff field calls just like these 24 hours a day, seven days a week. All of these healthcare professionals (physicians, pharmacists, nurses), have specialized training in toxicology so they are ready to offer the respect, concern and experience Illinoisans need, whether they’ve come into contact with potentially harmful substances or just want to know more about health and safety.

In honor of National Poison Prevention Week, take a peek into our staff’s daily lives with hour-by-hour summaries of actual calls made to the IPC. Although these calls are from 2015, they continue to represent the range of issues we encounter on a typical day and the concerns of the nearly 80,000 people who call the IPC for help every year:

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