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A Day in the Life of a Poison Center

Posted: July 2nd, 2015 | Tags: , , , | 2 Comments »

We hope you enjoyed our Day in the Life of the Poison Center blog-a-thon.  Those cases represent just a single day here at IPC; that translates to nearly 80,000 people that we help each year in Illinois.  Hopefully after reading these sample cases, you’ve learned that the IPC can help with just about any substance out there, and that there is no reason to feel embarrassed or ashamed to call, because we really have heard it all!  To view the cases again, click on any/all the following hourly posts: 

Midnight – 7:00am


















We showed you a 1-2 sentence summary of the calls, but a lot more goes into each one. Some calls can take 15 minutes each or more.  We take the time to get a full history surrounding each exposure, research and assess the situation, inform the caller of the expected effects, and also describe any interventions that may need to be done to ensure the best possible outcome. We’re not just a voice on the phone; we collaborate with other health care professionals (nurses, pharmacists, doctors, EMS) and experts (mycologists, herpetologists) to ensure that every potential poisoning we are involved with is managed with the most up-to-date and best possible toxicology information. We are proud that over 90% of the calls we handle can be resolved over the phone, saving unnecessary medical costs (ER visits, ambulance transports, decreased length of stay in the hospital).  Last year, the IPC saved Illinois taxpayers over $52 million.

The key element of our success is our poison specialists, who field these calls day after day with concern, respect and experience.  All of our specialists are health care professionals specially trained in toxicology, dedicated to helping anyone who has come into contact with a potentially harmful substance.

They are:

Frederick Ang, PharmD, CSPI 

Abrar Baig, PharmD, CSPI

Reggie Brown, MD, CSPI

Tony Burda, Rph, CSPI, DABAT

John DeLeon, PharmD, CSPI

Jerome Dimaano, BSN, RN, CSPI

Briggetta Ducre, BSN, RN, CSPI

Tracy Esposito, BSN, RN, CSPI

Connie Fischbein, BS, CSPI

Samia Haider, PharmD, CSPI

Karen Hoeller, Rph, CSPI

Cindy Howard, BSN, MS, RN, CSPI

Art Kubic, PharmD, CSPI

Jessica Metz, PharmD, CSPI

Matt Novak, PharmD, CSPI

Erin Pallasch, PharmD, CSPI, DABAT

Dana Rod, PharmD

Todd Sigg, PharmD, CSPI

Jessica Sims, BS

Eric Schultz, PharmD, CSPI

Mike Strugala, PharmD, CSPI

*CSPI: Certified Specialist in Poison Information

Illinois residents can call the poison center for information or help for free.  The IPC is a non-profit organization.  Federal and state grants and appropriations provide 60% of our funding, and we depend on these grants as well as private donations from foundations and individuals to cover our costs.

We would love to hear what you thought about our blog-a-thon, please leave a comment below.

Don’t forget to check out the “My Child Ate…” resource center which gives toxicity level and treatment information for the most common substances/products ingested by children. Click here to request a free Complimentary/Safety Brochure (includes sticker and magnet) or  take advantage of the free, online Poison Prevention Education Course and Resource Center.




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Related posts:

  1. A Day In the Life of a Poison Center
  2. Day in the life of a Poison Center: 12am-7am
  3. Day in the life of a Poison Center: 10am-11am
  4. Day in the life of a Poison Center: 8pm-9pm
  5. Day in the life of a Poison Center: 8am-9am

2 Comments on “A Day in the Life of a Poison Center”

  1. 1 Paige said at 8:40 am on July 31st, 2015:

    You guys work so hard to keep everyone in Illinois safe. Thank you for all the work you do!

  2. 2 Tejay said at 11:00 am on July 13th, 2017:

    this blog is really cool thank you for the hard work

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